Privacy Policy

Effective: May 2026

01 — Overview

Your Privacy Matters

This Privacy Policy describes how James P. Austin · Transforming Minds ("we," "us," or "our"), operating through jamespaustin.com, collects, uses, and protects your personal information when you visit our site, create an account, or make a purchase.

By using this website, you agree to the collection and use of information as described in this policy. We will never sell, trade, or rent your personal information to third parties.

02 — Information We Collect

What We Collect & Why

We only collect information that is necessary to operate this website and fulfill your orders. This includes:

Account Information — Name, email address, and password when you register for an account.
Order Information — Name, email address, and billing details when you make a purchase.
Payment Information — Payment is processed securely by Stripe. We do not store your credit card number on our servers.
Technical Data — IP address, browser type, and device information collected automatically by WordPress and WooCommerce for site security and functionality.
Communications — Any information you voluntarily provide when contacting our support team.

03 — How We Use Your Data

How Your Information Is Used

Your information is used strictly to operate this website and deliver our products. Specifically:

To process and fulfill your digital product orders
To manage and support your account access
To respond to your support requests and inquiries
To send transactional emails related to your purchase (receipts, download links)
To maintain the security and performance of this website
To comply with legal obligations

04 — Third-Party Services

Who Else Handles Your Data

We use a small number of trusted third-party services to operate this website. Each has its own privacy policy governing how your data is handled.

Stripe

Handles all payment processing. Your card details are entered directly into Stripe's secure environment and are never stored on our servers. View Stripe's Privacy Policy →

WooCommerce

Powers our online store and manages order data, account registration, and checkout. WooCommerce is operated by Automattic. View Automattic's Privacy Policy →

05 — Storage & Security

How We Protect Your Data

Your data is stored on secure servers and we implement appropriate technical measures to protect it against unauthorized access, alteration, or disclosure.

While we take every reasonable precaution, no method of transmission over the internet is 100% secure. We encourage you to use a strong, unique password for your account and to contact us immediately if you suspect any unauthorized access.

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or as required by law.

06 — Your Rights

What You Can Request

You have the right to request access to, correction of, or deletion of your personal data at any time. You may also request that we restrict how we process your data.

To make any of these requests, simply contact us at the email below. We will respond within a reasonable timeframe and at no charge.

07 — Cookies

Cookie Usage

This website uses essential cookies to maintain your session, remember your cart, and keep you logged into your account. These cookies are necessary for the site to function and cannot be disabled.

We do not currently use cookies for advertising or tracking purposes. If this changes, this policy will be updated accordingly.

08 — Policy Updates

Changes to This Policy

We may update this Privacy Policy from time to time as our services grow or legal requirements change. When we do, we will revise the effective date at the top of this page.

We encourage you to review this policy periodically. Continued use of the site after any changes constitutes your acceptance of the updated policy.

09 — Contact

Questions About This Policy

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us directly.

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James P. Austin · Transforming Minds
support@jamespaustin.com
South Carolina, United States · Response within 1–2 business days