Refund & Returns Policy — Transforming Minds

James P. Austin  ·  Transforming Minds

Legal · Digital Products

Refund & Returns Policy

Effective: May 2026

Digital Products — Important Notice

All products sold by Transforming Minds are digital downloads delivered instantly upon purchase. Because access is granted immediately, all sales are final.

By completing a purchase, you acknowledge and agree to the terms of this policy.

All Sales Are Final

$7

Identity Reset: The 3-Day Clarity Experience

Due to the instant digital delivery of this product, all sales are non-refundable. No exceptions.

All Sales Final

Refunds Will Not Be Issued For

— Failure to download or access files due to user technical issues

— Change of mind after delivery

— Purchases made in error after the file has been accessed

— Requests submitted outside the eligible window

— Duplicate purchases (contact us immediately — we will assist)

Please Contact Us First

Before initiating a chargeback or payment dispute with your bank or card provider, we strongly encourage you to contact us directly. Most issues can be resolved quickly and fairly.

Chargebacks initiated without contacting support first may result in your account being flagged and access to future products being restricted.

We're Here to Help

For any refund requests, billing questions, or concerns, please reach out to our support team. Include your order number and the email used at checkout.

Support Email
support@jamespaustin.com
Response time: within 1–2 business days