James P. Austin · Transforming Minds
Legal · Digital Products
Refund & Returns Policy
Effective: May 2026
01 — Overview
Digital Products — Important Notice
All products sold by Transforming Minds are digital downloads delivered instantly upon purchase. Because access is granted immediately, all sales are final.
By completing a purchase, you acknowledge and agree to the terms of this policy.
02 — Refund Eligibility
All Sales Are Final
Identity Reset: The 3-Day Clarity Experience
Due to the instant digital delivery of this product, all sales are non-refundable. No exceptions.
All Sales Final03 — Non-Refundable Circumstances
Refunds Will Not Be Issued For
— Failure to download or access files due to user technical issues
— Change of mind after delivery
— Purchases made in error after the file has been accessed
— Requests submitted outside the eligible window
— Duplicate purchases (contact us immediately — we will assist)
04 — Chargebacks
Please Contact Us First
Before initiating a chargeback or payment dispute with your bank or card provider, we strongly encourage you to contact us directly. Most issues can be resolved quickly and fairly.
Chargebacks initiated without contacting support first may result in your account being flagged and access to future products being restricted.
05 — Contact & Support
We're Here to Help
For any refund requests, billing questions, or concerns, please reach out to our support team. Include your order number and the email used at checkout.